Terms of Service



This website is operated by Mind Set Match Ltd.­  Throughout the site and these Terms of Service, the terms “we”, “us”, “our”, and/or “Mind Set Match”, refer to Mind Set Match Ltd.  Mind Set Match offers this website, including all information, tools, and services available from this site to you, the user (hereinafter referred to as “you” and “your”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing a product or service from us, you engage in our Service (referred to herein as the “Service” and/or “service”) and agree to be bound by the following terms and conditions (“Terms of Service” and/or “Terms”), including those additional terms and conditions and policies referenced herein.  These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using the website.  By accessing or using any part of the site, you agree to be bound by these Terms of Service.  If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If, under the laws of various jurisdictions, these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

All features or tools, including those newly added to the site or Service, shall also be subject to the Terms of Service.  You can review the most current version of the Terms of Service at any time on this page.  We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website.  It is your responsibility to check this page periodically for changes.  Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Squarespace Inc.  Our credit card processing service is provided by Stripe Inc.  Together, these entities provide us with the online e-commerce platform and processing service that allow us to sell our products and services to you.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. 

A breach or violation of any of the Terms will result in an immediate termination of your Services and may result in appropriate legal action, if determined by us.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.  Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete, or current.  The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.  

Any reliance on the material on this site is at your own risk.
This site may contain certain historical information.  Historical information, necessarily, is not current and is provided for your reference only.  We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.  You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Certain products or services may be available exclusively online through the website.  These products or services may have limited quantities and are subject to a full refund if they are out of stock.  If you want to cancel a service you’ve arranged online, over the phone or by mail-order, you have a maximum 14-day cooling-off period, providing you have not completed and returned the enrolment form / consent form or received the product or service.

Upon payment of a deposit or full payment and the completed enrolment form / consent form, this contracts you to attend and pay for the Services, e.g. Programme or 1:1 sessions, you have booked.

Your application will only be accepted with the deposit or full fee, and the completed enrolment form / consent form. Payments are non-refundable. However they are transferrable subject to conditions providing payments are made to the terms agreed – see below:

  • Should you wish to change 1:1 session bookings you must do so more than 2 working days in advance.  
  • Should you with to transfer to another Live Programme, you may do so no later than 30 days in advance.
  • These changes must be done in writing to sabrina@mindsetmatch.com.
  • Should you be unable to attend a booked Live Programme, we will transfer your fees paid to a future course providing we have been given 30 days notice of your non-attendance and your fees are fully paid or are paying to agreed terms for a period of up to 2 years. The only additional cost to yourself will be any difference between the fees you have paid and the current programme cost.

We understand that occasionally, due to unforeseen circumstances, applicants may have to alter their arrangements. In these cases every effort will be made to accommodate the change although there may be delays in enrolling you onto an alternative programme. A letter or email of cancellation, together with an alternative proposed booking must be received no later than 30 days before the start date of the originally booked programme. In such circumstances any fees paid will be transferred to the alternative programme upon payment of any outstanding fees and could incur up to a £50 administration fee. Any discounts or special promotions offered will be withdrawn if payments are made out of agreed terms.

In the unlikely event that we (Mind Set Match Ltd) have to change/cancel a programme date, we would make every effort to transfer your booking, together with any payment made, to the next available programme or bundle of 1:1 coaching sessions, and of course you would not be held liable for any costs/losses incurred as a result of any such changes. In the event that we have to make changes to the programme venue and dates, you will be notified of the changes in good time, and if you are not satisfied with the changes you may request a full refund. 

We have made every effort to describe as accurately as possible our products and services and provide ample opportunities for you to contact us for further information. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction.  We may exercise this right on a case-by-case basis at our sole discretion.  We reserve the right to limit the quantities of any products or services that we offer.  All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us.  We reserve the right to discontinue any product at any time.  Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us.  We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.  These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.  In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.  We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.  You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.  We shall have no liability whatsoever arising from or relating to your use of optional third-party tools, including, but not limited to, our third-party credit and debit card processing service.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources).  Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products, and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.
Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, whether at our request or without a request, you send certain specific submissions (for example contest entries) and/or send feedback, suggestions, testimonials proposals, plans, or other materials, (including verbal, video, audio or written) whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us.  We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.

We may, but have no obligation to, monitor, edit, or remove content and/or Comments that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your Comments will not violate any right of Mind Set Match or of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right.  You further agree that your Comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.  You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments.  You are solely responsible for any comments you make and their accuracy.  We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.  We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.  No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.  We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk.  The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is' and 'as available' for your use, without any representation, warranties, and/or conditions of any kind, either express or implied, including, but not limited to, all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement (collectively, “Warranty” or “Warranties”).  By continuing use of this service, you specifically acknowledge that you understand and agree to our waiver of all Warranties.

In no case shall Mind Set Match Ltd, our directors, officers, employees, affiliates, agents, parent companies, subsidiaries, partners, related companies, contractors, interns, suppliers, service providers, subcontractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation punitive damages, damages for injury (personal or otherwise), medical expenses, lost profits, lost revenue, lost savings, loss of data, replacement costs, and/or any other damages, whether based in contract, tort (including negligence), strict liability, or otherwise (collectively, “Liability” or “Liabilities”), arising from your use of any of the service or any products relating to our service, or for any other claim related in any way to your use of the service and/or any of our products, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.  Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Mind Set Match asks that you use common sense with regard to the use and/or possession of our service and/or products.  We recommend using appropriate safety measures, though we cannot guarantee that this eliminates all risks.  For example (and this is not a comprehensive list), we may offer some products that are in part or in whole are antique or vintage or may contain antique or vintage parts, which may be delicate in nature.  Certain accessories to our products, such as buttons, may present a choking risk.  We may offer products that even under normal circumstances present some risk relating to fire. We state only that these products and/or services were intact and/or worked in our offices at the time of sale.  Please understand that we make no promises of Warranty and you expressly agree that we have no Liability and/or we have offered no Warranty for any service and/or product whether based on product defects, products liability, consumer protection claims, and/or any other cause of action in law or equity, including, but not limited to, design defects, manufacture defects and/or flaw, construction defects, and/or defects in marketing and whether based on negligence, strict liability, breach of any Warranty, any statutory or constitutional claims, and/or any other cause of action without limitation.  This paragraph is intended as an additional disclaimer and does not alter or otherwise limit the disclaimers and/or waivers of Warranties and/or Liabilities in the above paragraphs.

You agree to indemnify, defend, and hold harmless Mind Set Match and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorney fees, made by any third-party relating to your use of the service and/or our products, and/or due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, and/or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Mind Set Match Ltd reserves the right to remove from any programme, any Users that fail to comply with its standard practices and procedures. 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us.  You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services and thereafter cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Mind Set Match (including, but not limited to, any prior versions of the Terms of Service).
You expressly agree that any ambiguities in the interpretation of these Terms of Service shall not be construed against Mind Set Match.

These Terms of Service is governed by the law of England and Wales, and is subject to the non-exclusive jurisdiction of the courts of England and Wales.

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.  It is your responsibility to check our website periodically for changes.  Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to: sabrina@mindsetmatch.com.